Eco Prom, Standard and Flex

Choose the ticket type that suits you best

Eco Prom fare, Eco Standard fare et Eco Flexible fare

Eco Prom fare

oui  5 kg/11 lb cabin baggage

oui  20 kg/44 lb checked baggage

oui  Hot meal

money  Advance seat selection

non  Booking change

non  Booking cancellation

Eco Standard fare

oui  5 kg/11 lb cabin baggage

oui  20 kg/44 lb checked baggage

oui  Hot meal

money  Advance seat selection

money  Booking change

non  Booking cancellation

Eco Flexible fare

oui  5 kg/11 lb cabin baggage

oui  20 kg/44 lb checked baggage

oui  Hot meal

oui  Advance seat selection
       Included for a standard seat

money  Booking change

money  Booking cancellation

 

Changes and refunds
 

Eco Prom fare
trait

Ticket is non refundable, no change permitted.

 

Eco Standard fare 
trait

Date changes permitted latest 12 hours before originally scheduled flight. In that case, in addition to the potential fare difference, modification fee applies as follows: EUR 60/USD 80 per ticket for flights to/from Israel, EUR 90/USD 120 per ticket for flights to/from French West Indies, Reunion Island and EUR 130/USD 175 per ticket on long haul flights.

Ticket is non refundable.

 

Eco Flexible fare
trait

Date changes permitted latest 12 hours before originally scheduled flight. In that case, in addition to the potential fare difference, modification fee applies as follows: EUR 30 / USD 50 per ticket on all long haul flights including but not limited to French West Indies and Reunion Island. In any event, in addition to the penalty fee, any change of reservation may cause an additional charge if the original booking class is not available on the new flight selected.

Cancellation and refund at least 12 hours before first original scheduled flight, penalty fee applies as follows: EUR 50/USD 65 per ticket for flights to/from Israel, EUR 100/USD 130 per ticket for flights to/from the USA, to/from Reunion Island and to/from French west indies and EUR 260/USD 350 per ticket on other long haul flights.

Beyond 12 hours and before the second original flight: per unused Eco Flexible fare coupon, penalty of 50% of the Eco Flexible fare applies.

Beyond 12 hours before second original flight, refund is no longer possible. Service charges are non-refundable.

In all cases, in addition to the penalty fee, any change of reservation may cause an additional charge if the original booking class is not available on the new flight selected.