How to cancel my booking and to get a refund?

Please contact us using the online form for the reimbursement or cancellation of any unused ticket.
Refund will be done according to your ticket fare conditions (see General Conditions of Sales).
We can only cancel tickets for customers who have purchased their tickets on our website www.xl.com or via our call center for France or the USA.


If you suscribed insurance during your purchase, please contact the insurer directly for any claim for compensation.

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