Fare conditions

Caracteristics of Eco Prom, Eco Standard and Eco Flex fares

Eco Prom
Eco Promotion Conditions Long Haul Flights from/to Israel Flights from/to French west indies and Reunion island
Changes Before OutBound non

non

non

Changes After OutBound non non non
Changes No show non non non
Refunds Before OutBound non non non
Refunds After OutBound non non non
Refunds No show non non non

Changes & refunds

Ticket is non refundable, no change permitted.

For more information, please see our General Conditions of Sale.

 

Tickets usage

The fare is valid only for dates shown on the ticket. The flight coupons must be used in chronological order. When combining on a half roundtrip basis the penalty rules for each fare component apply respectively.

For more information or for services onboard please check flight description on our General Conditions of Sale.

 


Baggage allowance

Baggage allowance for this fare: one piece of luggage max 20KG for adults, children and infants with seat or one piece of luggage with a maximum weight of 23 kilos for each adult, child of infant with seat when flying from/to French West Indies and Reunion Island, for infants without seat, one piece with a maximum weight of 10 kg for long haul flights. In cabin: one piece of carry-on luggage max 5KG for adults, children and infants.

For more information, please see our General Conditions of Carriage.


Discount

Infant discounts (less than 2 year-old): a) 90% discount on the Eco Prom fare (excluding taxes) on all long haul flights, without seat; b) infants travelling with seat, no discount (adult fare applies). No child discount.

For more information, please see our General Conditions of Sale.

Eco Standard
Eco Standard Conditions Long Haul Flights from/to Israel Flights from/to French west indies, and Reunion island 
Changes Before OutBound oui

 130€ / 175$ modification fees 

oui

60€ / 80$ modification fees 

oui

90€ / 120$ modification fees

Changes After OutBound oui

130€ / 175$ modification fees 

oui

60€ / 80$ modification fees

oui

90€ / 120$ modification fees

Changes No show

 

non

 

non non
Refunds Before OutBound non non non
Refunds After OutBound non non non
Refunds No show non non non

 

Changes & refunds

Ticket is non-refundable. Date changes permitted latest 12 hours before originally scheduled flight. In that case, in addition to the potential fare difference, modification fee applies as follows: EUR 60/USD 80 per ticket for flights to/from Israel, EUR 90/USD 120 per ticket for flights to/from French West Indies, Reunion Island and EUR 130/USD 175 per ticket on long haul flights. Beyond, and latest 12 hours before second original flight departure, in addition to the potential fare difference, modification fee applies as follows for second coupon modification only: EUR 60/USD 80 per ticket for flights to/from Israel, EUR 90/USD 120 per ticket for flights to/from French West Indies, Reunion Island, and EUR 130/USD 175 per ticket on long haul flights.
Less than 12 hours before originally scheduled second flight: no changes permitted.
In all cases, in addition to the penalty fee, any change of reservation may cause an additional charge if the original booking class is not available on the new flight selected.

For more information, please see our General Conditions of Sale.

 

Tickets usage

The fare is valid only for dates shown on the ticket. The flight coupons must be used in chronological order.
Any use of the ticket coupons in a non-chronological order will cause, in addition to the potential fare difference an additional charge of: EUR 60/USD 80 per ticket for flights to/from Israel, EUR 90/USD 120 on flights to/from French West Indies, Reunion Island, EUR 130/USD 170 on other long haul flights.

For more information or for services onboard please check flight description on our General Conditions of Sale.



Baggage allowance

Baggage allowance for this fare: one piece of luggage max 20KG for adults, children, and infants with seat, or one piece of luggage with a maximum weight of 23 kilos for each adult, child, and infant with seat when flying from/to French West Indies and Reunion Island, for infants without seat, one piece with a maximum weight of 10 kg for long haul flights. In cabin: one piece of carry-on luggage max 5KG for adults, children and infants.

For more information, please see our General Conditions of Carriage.


Discount

Discount for infants (less than 2 year- old): a) 90% discount on the Eco Standard fare (excluding taxes) on long haul flights, without seat, b) with seat, discount for children apply.
Discount for children (between 2 and less than 12 year-old): 25% discount on the Eco Standard fare without taxes on long haul flights and to/from Israel, and 33% discount on the Eco Standard fare without taxes on flights to/from French West Indies and Reunion Island.
Discount for passengers from 12 to under 26 year-old on flights to/from French West Indies, Reunion Island and Mayotte: 10% discount on the Eco Standard fare without taxes, discount is non-combinable with any other promotional fare.
Discount for seniors over 60 year-old on flights to/from French West Indies and Reunion Island: 10% discount on the Eco Standard fare without taxes, discount is non-combinable with any other promotional fare.

For more information, please see our General Conditions of Sale.

 

Eco Flexible
Eco Flexible Conditions Long Haul Flights from/to Israel Flights from/to French west indies, and Reunion island
Changes Before OutBound oui

30€ / 50$ modification fees

oui

30€ / 50$ modification fees

oui

30€ / 50$ modification fees

Changes After OutBound oui

30€ / 50$ modification fees

oui

30€ / 50$ modification fees

oui

30€ / 50$ modification fees

Changes No show

 

non

 

non non
Refunds Before OutBound oui

260€ / 350$ refund fees

oui

260€ / 350$ refund fees

oui

260€ / 350$ refund fees

Refunds After OutBound oui

Penalty of 50% of the fare price

oui

Penalty of 50% of the fare price

oui

Penalty of 50% of the fare price

Refunds No show non non non

 

Changes & refunds

Cancellation and refund at least 12 hours before first original scheduled flight, penalty of EUR 260/USD 350 on all long haul flights applies including but not limited to French West Indies and Reunion Island. Beyond 12 hours and before the second original flight: per unused Eco Flexible fare coupon, penalty of 50% of the Eco Flexible fare applies. Beyond 12 hours before second original flight, refund is no longer possible. Service charges are non-refundable.

Date changes permitted latest 12 hours before originally scheduled flight. In that case, in addition to the potential fare difference, modification fee applies as follows: EUR 30 / USD 50 per ticket on all long haul flights including but not limited to French West Indies and Reunion Island. In any event, in addition to the penalty fee, any change of reservation may cause an additional charge if the original booking class is not available on the new flight selected.

For more information, please see our General Conditions of Sale.

 

Tickets usage

The fare is valid only for dates shown on the ticket. The flight coupons must be used in chronological order. Any use of the ticket coupons in a non-chronological order will cause, in addition to the potential fare difference an additional charge of EUR 30 / USD 50 per ticket on all long haul flights including but not limited to French West Indies and Reunion Island. When combining on a half roundtrip basis the penalty rules for each fare component apply respectively.

For more information or for services onboard please check flight description on our General Conditions of Sale.

 

Baggage allowance

Baggage allowance for this fare: (i) one piece of luggage max 20KG for adults, children, and infants with seat or one piece of luggage with a maximum weight of 23 kilos for each adult, child, or infant with seat when flying from/to French West Indies and Reunion Island, for infants without seat, one piece with a maximum weight of 10 kg for long haul flights. In cabin: one piece of carry-on luggage max 5KG for adults, children and infants. For more information, please see XL AIRWAYS General Conditions of Carriage.

For more information, please see our General Conditions of Carriage.
 


Discount

Discount for infants (less than 2 year-old): a) 90% discount on the Eco Flexible fare (excluding taxes) on long haul flights, without seat. b) with seat, discount for children apply.
Discount for children (between 2 and less than 12 year-old): 25% discount on the Eco Flexible fare without taxes on long haul flights and to/from Israel, and 33% discount on the Eco Flexible fare without taxes on flights to/from French West Indies and Reunion Island.
Discount for passengers from 12 to under 26 year-old on flights to/from French West Indies and Reunion Island: 10% discount on the Eco Flexible fare without taxes, discount is non-combinable with any other promotional fare.
Discount for seniors over 60 year-old on flights to/from French West Indies, Reunion Island: 10% discount on the Eco Flexible fare without taxes, discount is non-combinable with any other promotional fare.

For more information, please see our General Conditions of Sale.

Compare fare classes at a glance
  Refunds Changes Registered luggage Carry-on luggage Hot meal Pre-booking of seat
ECO
Promotion
non

 

non

 

1X20kg (23kg for Pointe à Pitre, Fort de France and Saint Denis de la Réunion) 1x5kg oui

 

 
ECO
Standard
non

 

oui

 ACCORDING TO FARE RULES

1X20kg (23kg for Pointe à Pitre, Fort de France and Saint Denis de la Réunion) 1x5kg oui  
ECO
Flexible
oui

ACCORDING TO FARE RULES

OUI

ACCORDING TO FARE RULES

1X20kg (23kg for Pointe à Pitre, Fort de France and Saint Denis de la Réunion) 1x5kg

 

oui
oui

INCLUDED


Find out about important information on General Terms and General Conditions of Carriage :

See General Conditions of Sale

See General Conditions of Carriage