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Online check-in


Check-in online and save time at the airport. Choose your seat, book additional services and obtain your boarding pass before getting to the airport or on your way there, on your smartphone.

1.  What is online check-in?

Online check-in is a free, simple and convenient service destined to confirm that you checked-in on your flight before the check-in deadline. As early as 24 hours before departure, you may check you reservation, select your seat and obtain your boarding pass in a few clicks.

This service is available on any computer, tablet or smartphone and does not require any application. Depending on your airport of departure, you may print your boarding pass or save it on your phone.

During the check-in process, you will enter all the information required for the identification and finalization of your booking. Once you get to the airport, skip the lines and drop your baggage at the dedicated priority counters.

Travelling light? If you only carry a cabin baggage, you may proceed directly to security.

2.  Am I eligible?

Online check-in is accessible to passengers holding a valid XL Airways scheduled e-ticket (ticket number starting with 473-). If you booked through a tour operator or do not hold an e-ticket number, we regret to inform that you are currently not eligible not online check-in. Please see an agent once you get to the airport.
> Find out more about airport check-in.

Online check-in is available on most XL Airways flights, with the exception of: 

1. Flights to or from :
 
Country Airport
The United States New York (JFK), Miami (MIA), San Francisco (SFO), Los Angeles (LAX)

Check-in for flights to or from any of these stations is performed directly at the airport.

2. Flights departing from :
 
Country Airport
Cuba Cayo Coco (CCC), Santa Clara (SNU), Varadero (VRA)
Dominican Republic Puerto Plata (POP), La Romana (LRM), Samana (AZS)


Check-in for flights departing from any of these stations is performed directly at the airport.
 

3.  How do I check-in online?

Click here to start online check-in and follow these 5 simple steps:

  1. Identify yourself by entering:
    • Your reservation reference composed of 6 characters (letters and numbers),
    • Your last name.  
  2. Select the passenger(s) you wish to check-in on the reservation summary. 
  3. Verify the check-in summary. If you wish to, you may change the seat that has automatically been assigned to you by accessing the seat map. You may also pre-book one or more pieces of extra baggage, in addition to the complimentary bag(s) included in your ticket. 
  4. Download your boarding pass. You may print it on an A4-size piece of paper or store it on your smartphone. In case you do not have access to a printer, you may also collect your boarding pass upon arrival at the airport.


Restrictions on the use of electronic boarding passes:
You may check-in online but must collect your boarding pass at the airport for flights departing from:

Country Airport
Mexique Cancún (CUN)
République dominicaine Punta Cana (PUJ)
 

You may check-in online and use a printed boarding pass but not a boarding pass stored on your phone for flights departing from:

Country Airport
Mexique Cancún (CUN)
République dominicaine Punta Cana (PUJ)
Saint Martin Saint Martin (SXM)
 

4.  What’s next?

Once you have issued your boarding pass, we’ll see you at the airport. In case you need to check in any baggage, dedicated priority counters are at your disposal. You will find your flight’s check-in area on the airport screens.
If you only carry a cabin baggage, you may proceed directly to security to make your way to the boarding gate before the boarding deadline.
> Check that your baggage meets the weight and size requirements to be accepted in the cabin.